Independent spirit. Expert advice. Since 1987.
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REAL PEOPLE. PROPER ADVICE.

A little help.
A better adventure.

The right gear starts with a good conversation.
Tell us what you need. We’ll take it from here.

What can we help with?

FIRST, POINT US IN THE RIGHT DIRECTION.

Six ways we can help. One friendly team.
How we look after your enquiry

Your name, contact details and messages are stored so authorised support staff can help you. Internal team notes are kept separate from your conversation. Use the private link to return to your ticket. Contact enquiries@castlebergoutdoors.co.uk about your personal data.

Saved securely. Read replies in your ticket.

YOUR LOCAL BASECAMP.

Drop in.
Head out.

Find us in Settle

Cheapside, Settle, North Yorkshire, BD24 9EW

Shop: Every day, 9am–5pm

Get directions

A few quick answers

How do I see a reply?

Open the private link you receive after submitting your enquiry. Our replies and your follow-up messages stay together there.

Should I send a return straight away?

Send a Faulty Return or Item Exchange enquiry first. The team will reply with the next steps for your item.

Can I ask for sizing advice?

Absolutely. Pick General Enquiry or give us a call. Tell us which product you’re considering and how you plan to use it.